<      Time Off < Automated Time Off Request Email

When a planned period of absence has been requested by either an administrator or a staff member using the book time off feature, an automatic email is generated by the system. This email (see screen shot below) contains information about who the period of absence is booked for and what dates are requested. If the time off conflicts with services already booked in the staff member's calendar, then this is also highlighted in the email.
 

Who receives the automatic email?

The automatic email requesting periods of absence is sent to the email address contained in the field labelled "Email Address" in Admin > Settings > Company Information. However, if the field labelled "Vacation Alert Email Address" contains a valid email address, the vacation alert emails will be set to that address instead.
 

What should an Administrator do when receiving a system generated request for time off email?

It is entirely up to you to decide an appropriate next step. For example you could:
 

  • Write to the requesting party either approving or denying the period of absence.

  • Only write to deny a period of absence and otherwise assume they are all approved.

 

If a period of absence is denied, it is your choice who removes the time off from the calendar. Both the administrator and the staff member have access to the appropriate calendar to perform this task.

ON DESKTOP:

Navigate to Scheduler > Schedule > Time Off
STEP 1

 

  • Here is an example of the automatically generated email that the Admin receives when they are notified of a request for time off.

  • Any time off conflicts are shown in red with a warning message and can then be discussed with the staff member or their work re-assigned.

  

book time email 1.png

        ON MOBILE

 

STEP 1

​​

  • Tap the Navigator, and select Scheduler > Schedule > Repeat Services

  • Here is an example of the automatically generated email that the Admin receives when they are notified of a request for time off.

  • Any time off conflicts are shown in red with a warning message and can then be discussed with the staff member or their work re-assigned.

schedv6-mob-timeoff-email1.jpg

  

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2020 all rights reserved

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

  • Facebook Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon