Clients have the option to cancel services that they have requested. If the service has not yet been processed onto the schedule it will appear as a REQUESTED item.

Up until  now, when REQUESTED services are cancelled by the client online there were no notifications sent so consequently no evidence that this had happened.


In release 5.5, when a client cancels a REQUESTED service, an email is sent to the client and an entry is placed into the system log.

Click on the presentation for more information.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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Outside the UK      +44 845 834 0254

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