< Processing Service Requests < Deleting a Service Request

If you are unable to deliver one or more of the services requested by a client, you can Decline a Service Request and then delete it from the service requests list.

 

Is an email generated when I delete a service request?

 

Deleting one or more of the services on a service request DOES NOT generate an automatic email notification to the client. However, declining a Service Request DOES generate an email if you follow that process.

See How Do I View Service Requests? to see how to access your service requests.

ON DESKTOP:

Navigate to Scheduler > Schedule > Service Requests
STEP 1

 

How do I Delete a Service Request?

 

  • From the Service Request processing screen, click on the blue link for the service request you wish to delete.

schedv6-SR-del1.jpg

STEP 2

  • Check box in the column heading to “select all” or check items individually for deletion.

  • Then click “Delete”.

NOTE: You will be asked "Are you sure?" and if you click "Yes" there is no Undo option.

schedv6-SR-del2.jpg

        ON MOBILE

 

STEP 1

  • Navigate to Scheduler > Schedule > Service Requests

schedv6-mob-SR-edit1.jpg

STEP 2

  • From the Service Request processing screen, tap on the blue link for the service request you wish to delete.

schedv6-mob-SR-del2.jpg

STEP 3

  • Check box in the column heading to “select all” or check items individually for deletion.

  • Then tap the "Actions" button.

  • Tap “Delete”.

schedv6-mob-SR-del3.jpg

STEP 4

  • You will be asked "Are you sure?" and if you tap "Yes" there is no Undo option.

schedv6-mob-SR-del4.jpg

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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