When you check-in to Pet Sitter Plus from the Staff Dashboard, you will see the GPS Accuracy Meter which is integral to the check-in button.

The meter works like a star-rating system (although we use bubbles instead of stars).

  • Bubbles are displayed range from 1 to 5 where one bubble means low accuracy and 5 bubbles means high accuracy (5 meters or less).

As a direct result of having the accuracy meter, your staff will have a means to control the accuracy of the GPS information they record. If the new GPS accuracy meter shows a low reading it is sensible to take steps to try to improve things. For example:

  • Say you are in an apartment located at the bottom of a tall building. When inside a tall building it is often challenging for phones to acquire a good GPS signal so the advice is to move about!

    • Try taking your device to a window in the property to see if that improves the accuracy. The accuracy meter adjusts in real time as your phone acquires a better GPS signal. If you see 5 bubbles - tap check in!

    • Leave the apartment! - taking your phone outside will almost always improve accuracy of the GPS signal and again you will see this happen in real time on the phone.

  • The advice is to experiment. If you see low accuracy, move around in your environment to try to acquire a better signal. Remember that the best GPS signal accuracy will always be acquired when you are located outside of a building.

        ON MOBILE




  • Tap the Navigator, and select Scheduler > Monitor > Staff Activity



How does it work?

  • Pet Sitter Plus is continually asking your phone's GPS chip for its most  accurate location.

  • By poling the GPS chip at regular intervals we obtain a much higher accuracy over any given period of time and we then have the data we require to power the real time accuracy meter.​

  • You may see 5 location bubbles straight away, or it may take a few seconds for the phone to establish the best GPS signal.

  • When you do see 4 or 5 location bubbles, then you should tap "Check-in" or "Check-out".


Either way the GPS accuracy meter is an invaluable tool that provides pet sitters with the information they need to record high quality and accurate GPS information.



How can you check your location is accurate?

  • By viewing the Location tab from the staff dashboard service screen, you will be able to view the new accuracy indicators.

  • These are displayed as a pink circle – or "aura" – which surrounds the map pin which is dropped on the map to indicate a check-in or "I" on the map pin, or a check-out or "O" on the map pin.

  • In the example below, two small pink circles indicate a highly accurate GPS location has been recorded.

  • Alternatively, in this example below, you can see that the check-out pink circle is much larger than the check-in circle. This indicates that the GPS was not as accurate when the staff member checked-out compared to when they checked in, which could have been seen by the number of lit location bubbles when they tapped the button to check-out.



Does this affect the Staff Activity report?

  • Yes, by recording highly accurate GPS data when checking in or out, the staff activity report has improved accuracy reporting so that it is much easier to understand the degree to which the data recorded is reliable and accurate.

  • You will see a notification which conveys the level of GPS accuracy that was recorded when a sitter checked in or out. In this example a notification showing 10 meters represents a high degree of accuracy.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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