<     Service Requests < How Do I Know if a Staff Member has Time Off?

When staff members take time off, you are able to view their upcoming holiday schedule under Scheduler > Schedule > Time Off

 

As service requests come in, it is important to take note of who is available and when. So you do not have to continually check the staff time off page, the service request will also give you an indication if someone on your team is not available to perform that service. 

See How Do I View Service Requests? to see how to access your service requests.

ON DESKTOP:

Navigate to Scheduler > Schedule > Service Requests
STEP 1

 

How do I know if a Staff Member has booked Time Off? 

  • From the Service Request processing screen, click on the blue link for the service request you wish to schedule.

schedv6-SR-timeoff1.jpg

STEP 2

When the services appear in red, this indicates that the staff member is not available to perform these services. ​

schedv6-SR-timeoff2.jpg

STEP 3

  • Select those specific services where the staff member is unavailable.

  • Click "Edit Requests..."

  • Click on the Staff dropdown and scroll to an available team member. 

  • After selecting the available staff, click "Update" to save your changes. 

schedv6-SR-timeoff3.jpg

The service request is now set with available team members, and you can schedule this service request. For further information, please see Scheduling a Service Request. 

schedv6-SR-timeoff4.jpg

        ON MOBILE

 

STEP 1

  • Navigate to Scheduler > Schedule > Service Requests

schedv6-mob-SR-edit1.jpg

STEP 2

  • From the Service Request processing screen, tap on the blue link for the service request you wish to delete.

schedv6-mob-SR-timeoff2.jpg

STEP 2

When the services appear in red, this indicates that the staff member is not available to perform these services. ​

schedv6-mob-SR-timeoff3.jpg

STEP 4

  • Select those specific services where the staff member is unavailable.

  • Tap the "Actions" button.

  • Tap "Edit Requests..."

schedv6-mob-SR-timeoff4.jpg

STEP 5

  • Tap on the Staff dropdown and scroll to an available team member. 

  • After selecting the available staff, tap "Update" to save your changes. 

schedv6-mob-SR-timeoff5.jpg

The service request is now set with available team members, and you can schedule this service request. For further information, please see Scheduling a Service Request. 

schedv6-mob-SR-timeoff6.jpg

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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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