The Late Check-in notification will be triggered in the Staff Activity report if:

  • staff have checked-in later than the scheduled time or time block, and outside of the "tolerance" parameters you have specified.

  • You can find out more information in Settings for Work & Travel Time

When will the Late Check-in notification be triggered in the Staff Activity report?

 

  • In this example, the "Tolerance in minutes for checkin before exception flagged" is set to 30 minutes. The service should have been checked in between 1-3pm, and was checked-in at 5pm.​

  • Once you have noted the issue, you can click "Dismiss" to tidy up your report.

Don't forget, you can change the period of time of your report at any time. See View Staff Activity for more information on how to do this.

ON DESKTOP:

Navigate to Scheduler > Monitor > Staff Activity
STEP 1

How do I view the Late Checkin notification on the Staff Activity Report?

  • Choose a date range for your report. Eg. If you click "Today" it will go straight to the report, or

  • Click "Reload" to see all staff activity within the date range specified.

You can see that the "Late Checkin" has been triggered as it appears the staff member has checked in to their service at a later time than scheduled.

monitor6-late-checkin1.jpg

STEP 2

If you have a large team of staff, your report will probably be quite long. You can choose to view just the results for the "Late Check-in" notification in your Staff Activity report to make it easier to contact the particular staff members involved.

  • Click on the dropdown for "All Services" and choose "Late check-in".

  • Click "Reload".

  • If you wish, you can change the date range for this report and click "Reload" again.

monitor6-late-checkin2.jpg

        ON MOBILE

 

STEP 1

​​

  • Tap the Navigator, and select Scheduler > Monitor > Staff Activity

monitor6-mob-activity1.jpg

STEP 2

How do I view the summary screen of the Staff Activity Report?

  • Tap the down arrow on the right to choose a date range for your report. Eg. If you tap "Today" it will go straight to the report, or

  • Tap "Reload" to see all staff activity within the date range specified.

You can see that the "Late Checkin" has been triggered as it appears the staff member has not checked in to their scheduled service.

monitor6-mob-late-checkin2.jpg

STEP 3

If you have a large team of staff, your report will probably be quite long. You can choose to view just the results for the "Late Check-in" notification in your Staff Activity report to make it easier to contact the particular staff members involved.

  • Tap on the dropdown for "All Services" and choose "Late check-in".

  • Tap "Done". 

monitor6-mob-late-checkin3.jpg

STEP 4

  • Tap the down arrow on the right, then tap "Reload".

  • If you wish, you can change the date range for this report and tap "Reload" again.

monitor6-mob-late-checkin4.jpg

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitter-plus.com

 

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Calling from

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Outside the UK      +44 845 834 0254

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