When a client requests services online, Pet Sitter Plus creates three emails:
The "Service Request Email Confirmation" is created at the time the client makes the request and
the "Service Scheduled Email Confirmation", is created at the time the booking is confirmed and scheduled.
If a client cancels their request – BEFORE it has been scheduled by admin – Pet Sitter Plus generates an email to both the client and admin to confirm that the requested services have been canceled.
Click to enlarge
This email is sent when the client requests services online.
This email is sent when you (the administrator) approve and schedule the requested services.
This email is sent when a client cancels a service request prior to you (the admin) scheduling the work.