< Automatic Email Notifications < Service Request Confirmation Email

This email is sent when the client requests services.

 

Who receives the service request confirmation email?

  • The request confirmation email is always sent to the client's email address held on file. If there is an alternative contact held on file and the option to "copy emails to this address" has been checked, then request confirmation email will also go to the alternative contacts email address.

  • The request confirmation email is always sent to the company email. The company email can be found in Admin > Settings > Company information.

  • The request confirmation email can optionally be sent to the primary sitter. The option to control whether or not the primary sitter receives a copy of the request confirmation email can be found in Admin > Settings > Client Portal > Service Request Settings and select BCC Service Request Emails to Primary Sitter".

 

 How can I change the text on my confirmation emails?

ON DESKTOP:

Here is an example of the email that is sent to a client to confirm the online service request they have made. A copy is also emailed to your company email, plus optionally to the primary sitter.

email SR.png

        ON MOBILE

 

​Here is an example of the email that is sent to a client to confirm the online service request they have made. A copy is also emailed to your company email, plus optionally to the primary sitter.

schedv6-mob-SR-email-req.jpg

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2020 all rights reserved

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

  • Facebook Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon
email SR.png