Most states – and countries – do not require the "travel time to first service" or "travel time home from last service" (classed as journey time to and from work) to form part of paid work.
You will therefore need to ensure this option is enabled to exclude these journeys.
ON DESKTOP:
Navigate to Admin > Settings > Timecard Settings
STEP 1
How do I exclude travel time to first and from last service?
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Check the option to "Exclude travel time to first and from last service".
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Click "Update".
ON MOBILE
STEP 1
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Tap the Navigator, and select Admin > Settings > Timecard Settings
STEP 2
How do I exclude travel time to first and from last service?
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Check the option to "Exclude travel time to first and from last service".
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Tap "Update".