In addition to viewing a notification in the Staff Activity report, you can choose to also have the notification sent to your company email address every time a sitter checks-in late to a scheduled job, provided that you have set a time "tolerance" for the notification to trigger. See Late Check-in Notification for more information on setting the tolerance.

ON DESKTOP:

Navigate to Admin > Settings > Staff Monitor Settings
STEP 1

How do I choose to receive a late check-in notification email?

  • Check the option for "Notify when a required checkin is late".

  • Click "Update".

monitor6-settings-late-email1.jpg

STEP 2

  • Below is an example email where a staff member has checked-in at a time over the late checkin tolerance that was set of 30 minutes.

  • A notification email has been triggered to warn Admin that there could be a problem with the calculation of the staff member's work and travel time or that they have not arrived on time to deliver a service.

monitor6-settings-late-email2.jpg

        ON MOBILE

 

STEP 1

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  • Tap the Navigator, and select Admin > Settings > Staff Monitor Settings

monitor6-mob-settings-gps-tol1.jpg

STEP 2

How do I choose to receive a late check-in notification email?

  • Check the option for "Notify when a required checkin is late".

  • Tap "Update".

monitor6-mob-settings-late-email2.jpg

STEP 3

  • Below is an example email where a staff member has checked-in at a time over the late checkin tolerance that was set of 30 minutes.

  • A notification email has been triggered to warn Admin that there could be a problem with the calculation of the staff member's work and travel time or that they have not arrived on time to deliver a service.

monitor6-mob-settings-late-email3.jpg