INTRODUCTION
To date, it has only been possible to see late cancelled items in the staff and client portal schedules. Now there is a new setting to see all cancelled items in the staff and client portal schedules.
Here's How
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Click ADMIN > SETTINGS > Diary Setting
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Select “Show Cancelled Jobs in Staff Client Schedules for “
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Change the value to “Always Show Cancelled Jobs”.
Cancelled jobs always show as cancelled in the
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client portal schedule
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staff mobile and desktop interfaces
regardless of when they were cancelled.
Click on the presentation for more information.