SMTP Integration

Since the introduction of Pet Sitter Plus back in 2011, all emails produced by the system have traditionally been sent from our domain "". In this release you now have the option to integrate PSP with an email account of your choice. This is achieved through the introduction of an SMTP (Simple Mail Transfer Protocol) gateway.


It is relatively simple to setup SMTP integration and the slides opposite provide instructions on how to do this.


Once SMTP integration has been setup - all your emails sent from PSP will be routed through the email address of your choice via the SMTP gateway.


New email options on the way

To date, it has only been possible to send emails to clients that have service confirmations, quotes or invoices attached. PSP will soon support enhanced email functionality such as bulk emailing of more general email notifications that do not necessarily relate to invoices (or have invoices or quotes attached). This long awaited functionality is planned for inclusion in the next release which will be available in the coming weeks ahead.


The purpose of this release is to test the SMTP gateway so that we can be sure our technical platform is stable before we introduce more advanced emailing functionality.


Finding your SMTP details

The procedure for finding your SMTP integration details will depend on the email service provider you use. For example it is easy to find the SMTP integration details for a Gmail address. Simply type "SMTP settings for Gmail" into Google and a host of advice will come up in the results.


If your email service provider is less mainstream, then you might not find your SMTP settings in Google. If this is the case you may have to contact your email service provider directly for the details. If you get stuck, please contact Pet Software support and we will do our best to help you.

Click on the presentation for more information.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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SMTP Slide 6 V1